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10 Questions You Should Be Asking Your Insurance Broker.

So, you’re thinking about your company’s health and benefits strategy — you need a plan that meets your employees’ needs, curbs your costs and simplifies administration. How do you make sure your broker is delivering? By asking the right questions and choosing the right benefits insurance broker, your company can receive better benefits and lower costs.

Is your broker positioning you to succeed in today’s complex healthcare system? Here are 10 questions to ask.

Question 1

What are the significant trends in the health and benefits industry, and how is your recommended plan positioning my business to best address these trends?

Question 2

How is your solution going to help my business and my employees save money on healthcare costs?

Question 3

What’s the three-to five-year cost savings opportunity for my business and my employees with your solution?

Question 4

How will your health and benefits solution help my employees save on out-of pocket costs? Does it provide a variety of cost-saving options, including consumer-directed health plans?

Question 5

What kind of decision-support resources does your solution provide? Does it offer online cost-comparison tools and personalized guidance from licensed benefits counselors?

Question 6

Can employees select different types of benefits beyond just medical, dental and vision? For example, identity theft protection, supplemental health programs and more?

Question 7

Does your solution allow for several different carrier and plan options that employees can choose from based on their personal needs?

Question 8

Does your health and benefits solution work with my current payroll and HR systems, or does it replace them?

Question 9

Does the solution offer roll-out support? Onsite training, videos or dedicated support staff?

Question 10

Will your health and benefits solution keep my benefits in compliance with federal and state regulations? Will you help shoulder this burden for me?

Brandon Mills

Brandon Mills is the VP of Benefits at SIA Group headquartered in Jacksonville NC. He graduated from the University of Mount Olive and currently holds his RHU, REBC and CHRS professional designations.

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